Do Not Buy A MacBook Air - Here’s Why

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 I am not impressed with the service Apple has given me and I feel I should share my experience to keep others from receiving the same horrible treatment. Apple has built a reputation around sleek design, premium branding, and user-friendly technology. But beneath the polished exterior, many loyal customers are discovering that owning a MacBook Air can be an incredibly frustrating—and expensive—experience.

The Price Problem

The first red flag is the cost. MacBook Air models aren’t just pricey when you buy them, they’re also expensive to maintain. Unlike other laptops, where repairs can often be done at a reasonable price, Apple’s repair costs can rival the price of a brand-new device. That’s not just inconvenient—it’s absurd.

Flimsy Build and Hidden Costs

Despite their high cost, MacBook Airs are surprisingly fragile. If something goes wrong inside—through no fault of your own—you can’t simply replace a part. Apple requires you to bring the computer into a certified store, where repair bills often total hundreds or even over a thousand dollars. In many cases, you’re told it’s better to buy a new computer altogether. The tech at London Drugs told me that all the parts in a MacBook are created as one so if you need a part replaced it’s going to cost you a fortune because you can’t just replace one piece.

A Personal Example

When my MacBook Air stopped working out of nowhere after just three years, I was shocked. It wouldn’t turn on at all. I reached out to Apple to see if they could help cover the part costs with a customer service number, something London Drugs had suggested since they’ve seen Apple offer “one-time courtesy parts” to loyal customers in the past.

Instead of support, I got brushed off. The Apple rep treated me like I didn’t know what I was talking about and insisted that the only option was AppleCare coverage. That’s simply not true. Other companies, including Apple in certain cases, have offered to cover parts for long-time customers as a gesture of goodwill.

Loyalty Doesn’t Seem to Matter

What stings the most is that my family has invested in just about every Apple product available—iPhones, iPads, watches, desktops, laptops—the list goes on. Over the years, we’ve poured thousands into this company. And yet, when their product failed without warning, they wouldn’t own up to it or help replace a defective logic board.

The Bottom Line

MacBook Airs may look sleek and come with the Apple logo, but the reality is they’re expensive, fragile, and backed by a company that doesn’t prioritize loyalty unless you’ve purchased their extended warranties. If you’re in the market for a new laptop, it might be worth asking yourself: do you want a stylish computer that could leave you stranded—or a more reliable machine from a company that stands behind its products?